As an insurance company, MSIG is deeply concerned about what is happening in the world. We have a long-standing commitment to engaging our communities and protecting our environment. By placing top priority on impartial and ethical conduct, providing superior solutions to social concerns and risks and ensuring transparency in internal and external communication, MSIG aims to be a company that inspires the trust of all members of society and instils pride in our employees.
Our Group's pledge to society embodies our responsibility to our seven key stakeholders, namely:
1. Customers
We provide comprehensive coverage and up-to-date insurance solutions that meet the evolving needs of our customers, with customer satisfaction as the foundation for all that we do.
2. Shareholders
We live up to, and aim to exceed, our shareholders' expectations by expanding our enterprise value and providing appropriate returns.
3. Agents
Our intermediaries are crucial to our business. Naturally, we work to achieve mutual prosperity through extensive collaboration.
4. Business Partners
We maintain healthy relations with our business partners so that together, we can fulfil our societal responsibilities.
5. Employees
We provide a stimulating and accommodating workplace for our employees, who play a significant role in the success of our organisation.
6. Local/International Community
MSIG plays an active role to contribute to the communities where we have a presence, working for mutual progress as a member of these local and international communities.
7. Environment
MSIG works to protect and improve the global environment for the sake of our future generations. We initiate our own activities and support other agencies' environmental initiatives.
Here are a few of our community-oriented activities:
| United Nations Global Compact in Japan |
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- The first financial institution in Japan to participate in the United Nations Global Compact in June 2004
- This solidifies our commitment to human rights, better working environments, preventing corruption and protecting our natural environment
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| United for the Future in Hong Kong |
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- Initiated United for the Future, a pre-job training programme for teenage and adult austistic job seekers
- The programme, building on our long-term patronage of Heep Hong Society, seeks to equip autistic individuals with proper training to enable them to locate and secure employment
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| Traffic Safety and Healthy Living Flyers in Malaysia |
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- Produced and distributed 150,000 flyers to policy-holders in Malaysia to raise awareness in the areas of traffic safety and healthy lifestyles
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| Library Construction in Thailand |
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- Supported the construction of a library at the Baan Kao Wang Border Patrol Police School in southern Thailand
- The school is under the patronage of HRH Princess Maha Chakri Sirindhorn
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| Defensive Riding Workshop in Singapore |
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- Organised a defensive riding workshop for insured motorcyclists and the company's own dispatch riders
- Participants learned about common road accident scenarios and how to react to different traffic conditions
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Here are some of our environmentally-oriented activities:
| Tropical Reforestation in Indonesia |
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- In a collaboration with the Indonesian government, 300,000 seedlings have been planted over 350 hectares at the Paliyan Wildlife Sanctuary since 2005
- Plans to conduct research on the effects of reforestation on biodiversity with the Gadjah Mada University in Indonesia
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| Mangrove Reforestation in Thailand |
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- Working with local authorities, 1,600 trees were planted and 1,000 crabs released into the river in the Chaochoengsao Province near Bangkok
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| Promoting Non-Disposable Chopsticks in Taiwan |
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- Distributed custom-made, non-disposable metal chopsticks to more than 1,400 employees in Taiwan
- The programme was aimed at raising awareness of the environmental and health hazards posed by the 1 billion pairs of disposable chopsticks used in Taiwan every year
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| Preservation of Biodiversity in Japan |
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- Founded and chairs the Japan Business Initiative for Conservation and Sustainable Use of Biodiversity (JBIB)
- JBIB brings together Japanese companies for the purposes of developing knowledge, promoting communication and best practices, enhancing research and development and advocating sound policies in biodiversity
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Recognition
| 9th Nikkei Environmental Management Survey |
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- MSIG is ranked number one in the financial sector by the 9th Nikkei Environmental Management Survey for our efforts to reduce electricity, gasoline and paper consumption as well as our methods for managing targets
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